Contact Us
Our team is ready to assist you with any inquiries about our products, services, or partnership opportunities.
Our Offices
Find Us
Frequently Asked Questions
Find answers to common questions about our products, services, and policies.
What are your delivery timeframes?
Delivery times vary depending on your location and product availability. For in-stock items, we typically ship within 24-48 hours. International deliveries generally take 3-10 business days depending on the destination.
Do you offer technical support?
Yes, our technical team is available to assist with product selection, installation guidance, and troubleshooting. You can reach our support team via phone, email, or by submitting a ticket through our customer portal.
How can I check the status of my order?
You can track your order through our customer portal using your order number and email address. Alternatively, contact our customer service team with your order reference for updates on your purchase.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, bank transfers, and letters of credit for large orders. For regular business customers, we also offer flexible payment terms with approved credit.